Frequently Asked Questions about Art's Parts

Why should I use Art's Parts to sell my item?
Art's Parts offers many advantages to the eBay seller. In addition to professional quality photographs of your item you will have the experience and exceptional feedback rating to help improve bidding on your item. We handle all customer service inquiries and all shipping. All you do is cash your check!

How much can I get for my item?
It is impossible to determine the value of any item at an open auction. Art's Parts, through expertly written descriptions, high quality photographs and well timed auctions will maximize the opportunity to bring the highest possible price for your item.

What if my item doesn't sell?
Art's Parts is selective about what items we accept for a good reason. We want to make sure your item sells and that you are happy with your experience. We are confident that with an appropriate starting bid your items will sell a majority of the time. However, it is impossible to predict what the eBay market will bring. With basic service Art's Parts items, one re-listing will be done at no additional cost to you. Art's Parts researches factors that may have contributed to a poor performance in the auction and makes changes to the listing as needed to improve the chance of selling your item. If your item does not sell a 2nd time you will need to return to our store to retrieve your item or donate your item. All pick ups of unsold items must be completed within 10 days of notification.

Why are your commissions so high? All you're doing is putting my item up on eBay!
Art's Parts commission rates are among the lowest in the industry as we strive to offer our clients the best consignment option out there. To run high quality auctions there are several key factors that assure the highest possible price is obtained in the auction. We take professional quality photos of your items utilizing state-of-the-art cameras, lighting, and photo editing software. Additionally we handle all customer service inquiries, have an exceptional feedback rating (this greatly enhances customer confidence and drives up the final price), we collect money for all items including the ability for buyers to pay with a credit card, and we ship your item safely, and quickly. All of this takes time and experience to be done right. We are happy to offer this service to you for what is really a rather minimal fee.

Why should I use Art's Parts instead of selling the item myself?
There are several good reasons. First, we do all the work. You simply clean out your attic, closet or garage and bring us your high quality items. So we save you lots of your valuable time. Secondly, you have to let people know about your item – through a classified ad for example – this costs money. Most important, selling your item on eBay gives you a worldwide audience of more than 103 million users - many are very specialized buyers that would never see your item through other selling avenues. This amazingly wide audience will bring you a significantly higher price than you could ever get locally at a garage sale, through a classified ad, or local consignment shop. Our ability to get you a much higher price will more than make up for paying us a commission to professionally list your item.

When will I get my money?
All checks are processed on the 1st and 15th of each month (or the first Tuesday following the 1st and 15th). Checks will include all auction items paid for during the previous 2 week period (1st - 15th or 16th - end of the month). For example if your item sold on the 20th of one month your check would be sent out on the 15th of the next month. This ensures that all items have been received by satisfied buyers.

Can I track the progress of my auction(s)?
With Internet access you can go visit our eBay store that shows all current listings from Art's Parts. Please remember, bidding on your own item is strictly prohibited.

What types of things can I sell?
Art's Parts will accept high quality, authentic items, that you are the rightful owner of. For individual items there must be an anticipated value of at least $19.99 and the item must be shippable via FedEx or truck freight!